Latest innovations and products in the Fire, Security and Safety sections of the construction industry.

Aico is pleased to announce the arrival of new features to the multiple award-winning app, AudioLINK. The data extraction technology is integrated into all Aico Carbon Monoxide (CO) Alarms and the Multi-Sensor Fire Alarm Ei2110e.

AudioLINK is a revolutionary alarm technology that allows for invaluable real time data to be extracted directly from the Alarm – all you need is an AudioLINK enabled Aico Alarm, a tablet or smartphone and the free AudioLINK App which converts the data into an Alarm Status Report. The Report displays useful information about the Alarm, such as battery life and details of any activations.

The AudioLINK App update is now available on Android, iOS (iphones and ipads) and Windows devices. The update brings in a number of key enhancements to the Alarm Status Report functionality, following excellent customer engagement and feedback.

Entering data has been made easier through the new App’s ability to scan alarms’ barcodes, automatically adding the alarm serial number to the report. Additional fields have been incorporated into the report to record more information about the alarms and the property including the Unique Property Reference Number (UPRN) and contractor notes. A ‘Use Previous Address’ prompt has also been added to save time when producing reports for multiple alarms in the same property, as is the ability to group these reports by address. Multiple reports can now be emailed to multiple email addresses. The reports can be exported as .csv files as well as pdfs, for easier integration with other software.

AudioLINK is proving extremely popular with landlords and their contractors as it improves the level of protection tenants will receive whilst being more time, budget and resource efficient. It can be used as part of the annual Gas Safety Checks (CP12) and property checks prior to changing over to new tenants. It provides a quick and simple way to test and record the Alarm is working prior to tenants moving in.

A wholly owned subsidiary of Ei Electronics, Aico is the market leader in residential Fire and Carbon Monoxide detection in the UK. All Alarms are designed and built in Ireland specifically to meet the UK standards and regulations. With more mains powered domestic Smoke Alarms installed in the UK’s social housing than any other manufacturer, Aico is tried, tested and trusted.

For more information please go to www.aico.co.uk/audiolink or contact Aico on 01691 664100 or email enquiries@aico.co.uk.

Hurst Plastics has toasted to its best year ever for composite fire doors. The Kingston-upon-Hull based firm has ramped up production of composite fire doors by 41% and significantly increased its share of the commercial sector.

Howard Wilson, Hurst Plastics’ Composite Manager, explains: “2016 was a tremendous year for our composite fire door, particularly the first half of the year when we secured some very sizeable commercial contracts. During the year, we made a number of investments into new plant and machinery. This helped us to boost our production capabilities so that we could satisfy the increased demand for fire doors.

“We’re proud of this performance which is underlined by our commitment to best practice. We work closely with specifiers to guide them through their specification and help them to choose the most appropriate products for individual applications.”

The range of Hurst composite fire doors includes FD30, FD30S and FDSBD. Each door has been audited and certified by Warrington Exova BM Trada – an independent third party which assures the quality, performance and traceability of every component of the fire door.

The fire door range has been fire and smoke tested for up to 30 minutes by Warrington Exova and each door conforms to BS476: Part 22: 1987. An FD60 door is also available for more demanding applications.

The doors guarantee the highest levels of security and satisfy the requirements of the Q-Mark enhanced security scheme. The doors also comply with PAS023/PAS024 security accreditation and the requirements of Secured by Design.

The 44mm thick Hurst composite fire door leaf consists of a robust, high performance core, which incorporates fire retardant phenolic foam and a high-density hardwood perimeter to provide a full half hour fire rating. The core is faced in a GRP colour finished skin, which is outwardly indistinguishable from Hurst’s standard composite doors.

All Hurst fire doors are supplied with controlled door closers to meet BS EN 1154.

To sustain further growth in 2017, Hurst has invested in additional new machinery to increase production rates of all doors. This includes an automated door wrapping machine, which will reduce packing time of composite doors by 60%.

For more information please visit www.hurst-plastics.co.uk.

Aico releases new information on part 6 and part 1 fire alarm system integration.

Launched in 2014 and immensely popular in the social housing sector, the Ei414 Fire/CO Alarm Interface from Aico provides a cost-effective, convenient means of interconnecting Aico Smoke and Carbon Monoxide (CO) Alarms to third party life safety systems such as Fire Panels, Telecare Devices and Sprinkler Systems. To help clarify the most popular connection options, Aico has introduced a new dedicated brochure, ‘Are you Missing the Connection?’

Most properties now have Fire Alarms – and many have CO Alarms, but these systems mostly work in isolation. The Ei414 Fire/CO Alarm Interface provides a dedicated connection between these alarms and third party life safety systems, enabling an emergency signal to be transmitted directly to that system if fire or CO is detected.

The new Aico brochure explains how the Ei414 works and provides an installation overview, showing just how simple it is to install the Interface. It looks at the three most common safety systems to connect to – Fire Panels, Telecare/Warden Call Systems and Sprinkler Systems – using clear graphics to help demonstrate the benefits and the system set up. For example, one of the most widespread uses of the Ei414 is to integrate a BS5839 Part 6 Fire Alarm System with a Part 1 panel based system installed in communal areas of a property. The Ei414 can be used to maximise safety by ensuring the communal alarm can be heard within each property, but without allowing individual flats’ alarms to activate those in the communal areas or within other tenant’s homes. This solution has proven popular in homes in multiple occupation (HMOs) and sheltered accommodation across the UK.

The Ei414 Fire/CO Alarm Interface can be powered directly from the mains or from a 12-24V DC supply and has built-in tamper-proof rechargeable Lithium Cells which will power the device in the event of any mains failure. Exceptionally easy to use, it comes with a removable key with three settings – On, Off and Test (with the Off setting being particularly useful if a property becomes vacant) – and LED indicators for visual confirmation of mains power and fire or CO alarm activation.

To obtain a free digital or postal copy of Aico’s ‘Are you Missing the Connection?’ Ei414 brochure, please register at www.aico.co.uk/publications. Information on the Ei414 is also available on Aico’s relaunched website, including a step by step guide on domestic alarm integration in the new Innovation and Technology area of the website. This new section has been introduced by Aico to provide easy to understand overviews of the new technologies developed by Aico and incorporated across a wide number of products.

A wholly owned subsidiary of Ei Electronics, Aico is the market leader in residential Fire and CO protection in the UK. All alarms are designed and built in Ireland specifically to meet the UK standards and regulations. With more mains powered domestic Smoke Alarms installed in the UK’s social housing than any other manufacturer, Aico is tried, tested and trusted.

For more information please go to www.aico.co.uk or contact Aico on 01691 664100 or enquiries@aico.co.uk.

Window security is a key design requirement with all market leading systems tested to the PAS 24 standard to meet the demands of the Secure By Design (SBD) initiative and Building Regulations Approved Document Q (ADQ).

Automated windows that are utilised for ventilation strategies will also need to comply to the standard, which requires the actuators to resist 3000N of negative force when the window is closed. This is becoming commonplace in applications such as school refurbishment where façade automation remains a popular and cost effective solution of providing improved ventilation performance over manually operated windows.

The SECO N 24 25 twin actuator from SE Controls has successfully passed the PAS 24 test and in addition to presenting physical resistance to intruders, it also provides a signal to the controller, should the window fail to close fully, to maintain the integrity of the security system, as requested by the SBD schools standard. Two locking points in one neat enclosure with programmable gasket relief optimise weather performance and security to meet BS 6375 parts 1,2 and 3 in addition to the PAS 24 test.

Bespoke fixing brackets and reinforcement to the window is often required to provide sufficient strength for the fixing, which is usually the weakest point of resistance, as the actuator provides 2 x 4000N of resistance to forced opening.

The ability to manufacture bespoke body lengths allows SE Controls to locate the locking points on different size windows exactly as tested, relative to the corners, to maintain consistency of performance and compliance. Test conducted with an actuator located at the centre of a vent will either not pass the test or can only be utilised for different widths.

Martin Oates

Similar to EN12101-2, the fabrication and installation solution requires a process that is audited by an independent notified body and must be re-tested annually.

If you have requirements for SBD or ADQ certified automated windows, please contact the SE Controls team or visit www.secontrols.com.

Written by Martin Oates – Commercial Director with SE Controls

Seeking to continually provide fire protection solutions, which meet high standards of quality, stand up to challenging requirements and also offer easy on-site installation, PFC Corofil is pleased to introduce PFC Universal Wrap to the market.

The multi application material, comprising an intumescent composition based on elastomeric thermoplastic polymers and binders, provides a versatile solution for apertures containing plastic and metallic insulated and non insulated pipes, offering up to 2 hours fire protection.

Available in 25m rolls and easy to install, PFC Universal Wrap provides consistent protection by wrapping multiple layers around each size of pipe penetration to provide high volume expansion and pressure seal. In the event of a fire, as the differing plastics soften in the heat, PFC Universal Wrap expands to close off the void left by the pipe, helping to contain the spread of the fire.

PFC’s newest product, which has been tested to EN 1366-3 2009, is CE marked and suitable for a variety of applications, including:

  • Patress coated panel systems through drywall (wrap in a batt)
  • Various thicknesses and densities of insulated pipework
  • Installation directly into drywall
  • Masonry floors
  • One product fits pipe sizes up to a 250mm diameter

Describing PFC Corofil’s brand new fire protection solution, Business Director Calum Irvine commented: “We’re very excited to introduce this new product to our range. PFC Universal Wrap further demonstrates our commitment to providing versatile fire protection materials, able to meet the demands of building and fire regulations and providing the contractor with easy to install solutions that deliver quality and peace of mind.”

For more information and technical details, please visit www.pfc-corofil.com or send your particular pipe configurations to tech@pfc-corofil.com.

BRE has unveiled plans to undertake a pilot project to measure the real-world health and well-being of building occupants by creating the Healthy Research Building – the UK’s first operational workplace research environment.

The project will see BRE refurbish one of its existing office buildings at its head office in Watford and create a fully operational office that will enable occupants to be monitored whilst they go about their day-to-day work. The aim of the project is to enable BRE to research the impact of indoor environments on human health and well-being whilst generating evidence-based information that can be used in practical ways to create healthier indoor spaces.

It follows the announcement that the International WELL Building Institute™ (IWBI™) and BRE are pursuing alignments between the WELL Building Standard™ (WELL) and BREEAM that will make it easier for projects pursuing both standards.

The building, currently home to 60 members of staff, will be reconfigured into BRE’s Healthy Research Building and will form part of the company’s Innovation Park. The refurbishment will pursue BREEAM and WELL certifications and once work has been completed staff will be allowed to freely use the office whilst being monitored using advanced sensor technology and remote monitoring. Data relating to the health and well-being of the staff will then be analysed by BRE with the view of providing the industry with a greater understanding of how different products, materials and internal configurations affect occupants.

“It has been claimed that we spend over 90% of our time indoors and in an office environment, 90% of the cost is the people inside,” commented Martin Townsend, Director of Sustainability at BRE Global. “It is therefore vital that we better understand the effects that indoor environments are having on their occupants. By refurbishing one of our offices to achieve BREEAM and the WELL Building Standard and integrating state- of-the-art monitoring technology we will be creating the UK’s first living laboratory.”

In addition to creating the Healthy Research Building, BRE are calling upon the industry to help participate in the project through the undertaking of specific product testing to ascertain the impacts on occupant health and well-being.

“The health and well-being agenda is such an important part of our sustainable built environment and something that needs to be industry inclusive,” continued Martin. “As such, we don’t just want to research our own staff to drive this agenda, we want to work with the industry to create an inclusive agenda on research. To ensure we actively undertake the research that the industry needs we’re calling on the industry to work with us on an industry supported health and well-being research programme.”

The announcement comes at a time when the industry is increasingly looking at the importance of occupant well-being and the realisation that there is a huge gap in understanding how the built environment impacts biological sustainability as opposed to just environmental. The alignment between BREEAM and WELL will now provide a more cohesive approach to delivering projects that place sustainability and occupant health and well-being at the top of the agenda, and the Healthy Research Building will ensure that real-world data can be ascertained to help make informed decisions.

For more information on BREEAM visit: www.breeam.com and on WELL visit: www.wellcertified.com

STANLEY Security is pleased to announce it is a Customer Care Initiative of the Year finalist in the prestigious Security & Fire Excellence Awards 2016 for its Customer Excellence Initiative.

Now in their eighteenth year, the Security & Fire Excellence Awards have consistently broken new ground in highlighting the very best people, projects and processes that the security and fire sectors have to offer. A high number of quality entries were received this year –17% up from last year – making finalist status an even greater achievement than ever.

As part of the Customer Care Initiative award entry, STANLEY Security explained its Customer Experience Team strategy for delivering customer service excellence. This strategy is based around bespoke management, whereby customers receive a dedicated Customer Management Executive to support their needs alongside their Account Manager; a robust CRM system to aid management of all aspects of the customer relationship; and a Customer Management Team which centralises the customer contact point to a single dedicated team. This approach helps differentiates STANLEY Security’s customer experience and has proven to be highly regarded by customers, which is reflected in a consistent fall in customer attrition over the last three years consecutively.

Concise, achievable KPIs have been established across all five STANLEY Security customer touchpoints: account management, installation, service, monitoring and billing. These address all call centre customer interactions, complaint handling by the Customer Management Team and retention tracking to both measure the percentage of Win Backs of contracts expiring and analyse all reason codes to highlight where process or system improvements are required. The KPIs are regularly measured and monitored and lead to genuine, actionable activities to further feed in to the customer experience programme.

Continuous improvement is a key factor in the success of STANLEY Security’s customer service strategy. STANLEY Security staff receive ongoing training to enhance customer experience, including weekly call coaching at the National Call Centre. Furthermore, the company is establishing a Customer Journey which ‘hugs’ the customer from initial contract through to re-signing or termination of contract. Going forward this process will provide a Net Promoter Score (NPS) – a management tool that can be used to gauge the loyalty of customer relationships. Customers are then engaged in a discussion about the feedback they provided through the NPS survey process, with in-house results used in continuous improvement workshops to feed back to the business.

“We are delighted to have achieved finalist status at the Security & Fire Excellence Awards this year” states Ray Parfitt, Head of Business Excellence at STANLEY. “STANLEY Security considers a positive, unique customer experience is vital to clearly differentiate ourselves in a crowded market. We have invested considerably in achieving this and have a clear and concise roadmap for reaching customer service excellence in 2018; we are certainly well on our way to achieving that. Becoming a finalist for the Customer Excellence Award is a great recognition of all the work put in by our team.” Leanne Taylor, Head of Customer Services also added that “The Customer Experience is so much more than a paper exercise, you really have to have passion and belief. I am lucky enough to have a strong, creative and passionate team that is committed to providing a unique experience to all our customers. The National Call Centre and Customer Management Team have fully embraced the Customer Excellence Initiative taking pride in all they do internally and externally by remembering the key sentence ‘always put the customer first’.’’

Winners of the Security & Fire Excellence Awards 2016 will be announced on 23rd November at the evening ceremony held at LONDON HILTON ON PARK LANE.

For more information on STANLEY Security, please go to www.stanleysecurity.co.uk

Aico Ltd., the market leader in residential Fire and Carbon Monoxide (CO) Alarms in the UK, has launched a new responsive website providing customers with detailed product and alarm technology information along with an extensive selection of support tools and information.

www.aico.co.uk has been completely redesigned, with a clean, modern look and intuitive navigation. The new website is content focussed, delivering information and support in formats required by a wide range of visitors.

The home page of the new Aico website provides instant clear links to the most visited pages of the previous website and links to four key areas – Products, Support, Expert Installer and a new Where to Buy feature. The intuitive navigation is also enhanced by the reactive search bar, helping to find all the relevant information needed in the quickest time.

Clicking through to the Product section allows you to filter by category (e.g. Optical Smoke Alarm), product series (e.g. 160e Series) and/or technology, such as AudioLINK data extraction. Products are automatically loaded to the page that meets the search criteria entered and can be clicked on for detailed information. Each Aico product page has everything you need on one page including product images, product description, technical specification, instructions and datasheets.

Aico has created an Innovation & Technology section of the website which explains the new technologies, such as AudioLINK data and RadioLINK+ wireless interconnection with remote data extraction functionality, that are used across different alarms Series. As alarm technology becomes more sophisticated a dedicated zone was considered a useful addition to the website to explain the technology and applications.

A new dedicated Support section has been designed in the website to house the wealth of information Aico has created and accumulated on all matters relating to Smoke and CO Alarms. This includes technical support, advice on choosing the correct alarm sensor type, alarm testing and commissioning; frequently asked questions courtesy of Aico’s technical team; standards and regulations, including BS 5839-6:2013 which covers fire alarm systems in domestic dwellings; plus a full list of Aico publications which are available to download or order hard copies.

The Expert Installer section enables customers to find their nearest Aico trained installer without even leaving the site’s home page. For more information on the scheme a link takes you to a dedicated Expert Installer page with an overview of the training scheme and a form for interested installers to apply. Created by Aico and highly regarded in the industry, Expert Installer is a training scheme that ensures electrical contractors have all the information they need to successfully install domestic Fire and CO Alarm systems.

A wholly owned subsidiary of Ei Electronics, Aico is the market leader in residential Fire and CO protection in the UK. All alarms are designed and built in Ireland specifically to meet the UK standards and regulations. With more mains powered domestic smoke alarms installed in the UK’s social housing than any other manufacturer, Aico is tried, tested and trusted.

For more information please go to www.aico.co.uk or contact Aico on 01691 664100 or enquiries@aico.co.uk.

Most of the oldest buildings in the country, those that we have all admired and enjoyed – from castles and palaces, to places of learning, prayer, contemplation and recovery – have magnificent doors made from timber. Today these national treasures, protected and cosseted with the help of private trusts, public ownership and a stream of funding to support regular maintenance, look every bit as imposing as they did when they were crafted.

This cannot be said of the cheap imports, mainly from the Far East, that were much needed to support the explosion of property ownership in the 1960s through to recent times. For those who did, and can still, purchase their local authority house at a fine discount, ownership encouraged investment in new doors and windows. The market research carried out by the British woodworking industry in the late 1970s, when Taiwanese imports were at their highest level, identified that UK home owners typically paid an average of £50 for a new front door, a stark difference to their West German counterparts who would pay in the region of £3000.

“This prompted an industry-funded campaign aimed at the private home owner to invest in a new timber entrance door, made in the UK, named: What a Difference a Door Makes,” says Roy Wakeman, CEO, The Performance Timber Products Group. “The campaign was hugely successful and while it didn’t see off all the cheap imports the consumer became educated about the benefits of a home-produced timber door and willing to spend more. By the mid ‘80s the market peaked at 3m units and had a value of £400m.”

Inevitably the bubble burst, brought about by the plastic revolution and campaigns selling the virtues of double glazed fenestration with low pricing and so called ‘authentic, classic design’. By 2000 the timber market share was lost in windows alone, by some 80%, in favour of plastic. Timber doors however retained a higher share as the consumer was attracted to the greater security of timber and its performance.

More recently the industry has seen the rise of composite door constructions where modern materials have been used to make up the door core; this has then been covered with an external finish of thermal plastic; glass-reinforced plastic, GRP; and even wood fibre-based boards. These products have performed and today account for more than half of the UK market, now measured at £600m with growth of more than 5% per annum.

Security and robustness has been achieved by the strength of the door core together with good ironmongery. Today this will contain espagnolette systems that can lock all three leading edges using shoot bolts, or hooks, with a central controlling arm handle.

A national standard for security has existed, along with test methodology to BS7950, which values security, thermal performance and weather resistance to regional degrees of exposure. A police-recommended standard and marketing tool for the private housebuilding sector, Secured by Design, has prevailed for more than 30 years and is frequently a standard requested by designers, architects and developers responsible for new developments.

Only last year the new Approved Document Q Building Regulations was introduced for the new-build sector which demands even greater security standards for doors and windows. The security standard demanded by Building Regulations, to which products are tested, is known as PAS24 but prior to this all products must be tested and rated for weather and air tightness to meet BS6375 (Parts 1 & 2).

“While the requirement to meet Doc Q applies to new buildings only, existing home owners will want these security benefits applied to replacement products for the upkeep and maintenance of their properties as well as for major refurbishments and extensions,” says Roy Wakeman. “Current research suggests that the major driving force for home owners when purchasing new doors and windows is security and energy conservation.

“It comes as no surprise that the timber door, complete with all the appropriate ironmongery, factory assembled and finished, is now leading the way again to dominate the choice for new door designs and mechanics that more than satisfy today’s demanding standards.” Products manufactured by Mumford & Wood entirely in Great Britain all meet the very highest standards demanded today.

Timber is the most versatile of all materials and can be easily finished with modern water-based paints or stains, chosen from a huge range of colours and shades. These modern finishes now come with life time warranties for the complete door set, with maintenance cycles at a very minimum, and the paint itself is expected to last up to eight years before re-decoration is needed.

Composite door cores, using urea or phenolic forms, are not exactly the best products to satisfy today’s demanding consumer who knows all about active carcinogens and the toxicity of chemically-based products. For complete peace of mind it is far better to use a sustainable and naturally-replacing material, such as timber, to ensure that our children’s children grow up in a safe, sound and comfortable environment behind modern timber windows and doors.

Modern timber engineering techniques and water-based, friendly finishing treatments, do make timber the material with the very greenest credentials.

More product information is available at www.mumfordwood.com where the new product brochure, Aftercare Manual and detailed CAD drawings, NBSPlus and NBS BIM files can be downloaded.
Please also visit www.ribaproductselector.com for detailed product specifications. The company is a registered supplier on Constructionline www.constructionline.co.uk. Alternatively call the Mumford & Wood sales team on 01621 818155.
Follow us on Twitter @mumfordwood or facebook.com/mumfordwood for the latest company news and updates.

Aldwyck Housing Group in Houghton Regis, Bedfordshire has announced its decision to standardise on Aico Ei208 Carbon Monoxide (CO) alarms, based on its positive experience of working with Aico over many years. Aldwyck will be installing Aico AudioLINK™ Ei208 Lithium battery powered CO alarms into 5,200 properties.

Darren Corsby, Asset Manager at Aldwyck, explains the decision “Rather than use multiple different alarms, we wanted to standardise on one alarm type for uniformity across our housing stock. Aico has been a long standing supplier and Aldwyck has always received very good service. We have been more than satisfied with the alarms we have installed in the past; they work well. I have used Aico product for many years, both here and in previous jobs.”

Aldwyck Housing Group will be fitting one Ei208 CO alarm per property where there is a gas supply fitted. This will be done at the same time a new boiler is installed or when an existing boiler is serviced.

The Ei208 is a quality, cost-effective Lithium battery powered CO alarm designed to encourage widespread adoption of this life saving technology. The use of sealed in Lithium batteries largely overcomes the problem of battery removal by tenants as not only are they difficult to remove, but cannot be used to replace batteries in other household devices.

The Ei208 alarms benefit from a highly sophisticated electrochemical CO sensor and rigorous testing for the utmost reliability; each alarm is tested multiple times during manufacture, which includes a test in real CO gas to ensure accuracy.

The Ei208 features Aico’s multiple award winning AudioLINK technology which allows for invaluable real time data to be extracted via the alarm’s sounder to a smart phone or tablet using the free AudioLINK App. The data is displayed in a simple colour coded Alarm Status Report, providing useful information such as any alarm activations – with details of when it occurred, if any background CO has been detected, battery life, alarm sensors status, number of times tested and removed. As the information is generated in real time, should there be an issue then it can be dealt with there and then.

A wholly owned subsidiary of Ei Electronics, Aico are market leaders in residential fire and CO protection in the UK. All alarms are designed and built in Ireland specifically to meet the UK standards and regulations. With more mains powered domestic smoke alarms installed in the UK’s social housing than any other manufacturer, Aico are tried, tested and trusted.

For more information please visit www.aico.co.uk.