Managing Director of Mila Window and Door Maintenance Tristan Cooke tells us that as service providers to the Social, Educational, and Commercial sectors for nearly 30 years now they are always taken by what seems to be a never ending drive from the product supply chain to innovate new ideas and launch new products.
“In my view the sector supply chains are to be congratulated for understanding that things can never stay the same, that even the best and most reliable products can and indeed need to be enhanced to deliver better results when being used as a part of a building refurbishment”.
“Nothing stands still – there is always something more that can be done, and as a service provider into the same sectors I firmly believe that this applies to us equally”.
“Key in amongst this is that we are constantly talking to suppliers – looking at developing our existing supply chains and discovering news ones”.
“It is important as a specialist contractor for large scale window and door remodelling or regeneration projects that we are able to offer our potential clients not only the best service, but the best information and knowledge on the products available to them for their schemes”.
“It is one part of an innovative culture in our business and as a direct consequence we have developed formal partnership programmes with our supply chains in which we don’t just buy products, but where we share information and technical knowledge, we undertake on-going programmes of technical training for our staff, and we share best practice borne out of our experiences on site”.
“Anything which enables us to offer the clients we work with more innovative solutions for the buildings they are going to is a good thing as far as I am concerned”.
Case study – Aragon Tower London
Mila Window and Door Maintenance worked in partnership with German hardware producer WSS on the re-modelling of the windows in one of the most iconic structures in London.
The 26 storey Aragon Tower was bought from social housing ownership in 2006 and was later converted into luxury apartments including the addition of 3 new stories of penthouses to take it to 29 stories – at the time the highest privately owned residential block in the city.
When after a period of time there was a requirement to re-model the windows and to fit a new range of hardware to upgrade them from both an aesthetic and performance point WSS hardware was chosen.
Mila Windows and Doors worked with WSS from a technical point of view to understand their products and how they were to be fitted to ensure that the installation of all items was correct. Working on Aragon Tower was the start of what is now an on-going partnership between the two companies which is delivering benefits for other clients.
“Working with WSS on Aragon Tower is just one of the many success stories we can point to” says Tristan “WSS is renowned world-wide for its innovative range of products, its extensive testing, and the quality of its workmanship. For us to be in partnership with such a dynamic company enables us to install the latest and most comprehensive range of innovative products for our clients supported by our own high service levels”.