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Infinity Solo condensing low NOX water heater is the first Rinnai product for the UK that combines the advanced technology of wall mounted continuous flow water heaters with a stainless-steel storage cylinder in one compact footprint.

When the product was first introduced Solo was adopted as a single installation product for light commercial operations such as small hotels and schools. However, Rinnai is now seeing greater penetration as installers are beginning to use them in multiples on larger projects – one installer has utilised three units for a major school academy installation.

It seems the market is identifying other areas for the Solo, beyond the target market of new build and refurbishment housing projects, where it is proving its worth in larger three/four-bed dwellings where one can expect to find a family bathroom, ensuite and a downstairs cloakroom/shower.

The Rinnai Solo is a versatile product – it is renewables ready so the business/building owner or householder can very easily extend the system to make fuel savings by adding solar thermal later. The 24kW-59.5kW Infinity Solo range is renewables compatible and supplied pre-fitted with a coil, meaning that the primary energy source can be renewable gains such as solar thermal, and the complementary Rinnai water heater will only apply the precise amount of gas to boost the difference in temperature.

Because the Solo cylinder is stainless steel it greatly reduces the weight compared to glass lined models, which makes transportation and installation much easier. As well as the difference in weight, the cylinders available also boast extremely low heat loss figures (as low as 1.41kW/h day), which means the customer pays less to maintain the heat within the tank and the system when fitted to a renewable heat source maximises renewable gains.

Rinnai’s new Solo range incorporates 35kW and 54kW appliances, ensuring that even sites with a smaller gas meter can utilise its advanced technologies. The larger Infinity Solo model will also act as a high-efficiency alternative to other forms of gas fired storage appliances.

For more information on the RINNAI product range visit www.rinnaiuk.com.

Rinnai, manufacturer of the Energysaver energy efficient range of gas fired wall heaters, recently pulled out all the stops in collaboration with Ayr-based installer O’Neil Gas Services to keep the congregation warm at St Mary’s Church in Saltcoats, Ayrshire.

O’Neil Gas Services with mission statement: ‘Big enough to cope. Small enough to care’ – is a family-run company founded by John O’Neil and now presided over by his son Brian O’Neil. It has 22 employees, 15 of them fully qualified Gas Safe registered engineers. The company offers domestic and commercial services covering the whole of Ayrshire, East Kilbride and South Glasgow and has four separate divisions – installation, service and repair, care and retail. O’Neil’s also operates a fireplace and bathroom showroom, designing and planning bathrooms from start to finish.

The O’Neil client list is impressive and includes NHS Scotland, North Ayrshire Council, Cunninghame Housing Association, SRUC Auchincruive Estate, Klin Holdings as well as various hotels, surgeries, churches and commercial businesses all over Ayrshire. More recently the company won the Irvine Housing gas maintenance contract for five years.

The company has built a reputation for quality, reliability and value ensuring that its 14,000 domestic and commercial customers return time and again for their gas and plumbing needs. They have retained thousands of customers, year after year, confirming the quality of their customer service.

O’Neil’s install Rinnai heaters for its commercial customers in a range of applications. “We choose Rinnai heaters because they are reliable, and easy to work on, as well as being efficient. O’Neil’s use only the best as call backs can be expensive and so installing the Rinnai heating range within commercial installations is an obvious choice, and makes for happy customers,” says
O’Neil’s installation manager Ross McWhirter. “We have used Rinnai heaters in many churches – for example St Mary’s – because of their efficiency and ease of installation.

“We have installed Rinnai continuous flow water heaters in Adeli Foods for the same reasons. We choose Rinnai products in such installations simply because no other product could provide the result we and more importantly our customers expect and want. This along with the excellent customer service provided by Rinnai, mean that their heaters and water heaters are always our choice.”

McWhirter first made the decision to go with Rinnai’s 1004T gas fired wall space heater for the St Mary’s Church, Saltcoats project and it is a decision he is pleased he made. “We used six Rinnai 1004T units siting them in the best location for effectiveness and for the convenience of the customer. The biggest part of the job was lifting the floors and running gas and electricity supplies to the units.

“Everyone I have spoken too at the Church since we completed the installation has said that it has never been as warm as it is now. The Church should also see a big difference in gas usage as the Rinnai units are more economical to run than the previous system.

“This was the first time we have used the Rinnai heaters and I was very impressed with the outcome of the job. They are very quiet while running and get the Church up to temperature very quickly,” says Ross.

O’Neil’s has the stamp of approval from Gas Safe to provide all gas services and has recently been awarded the prestigious ISO 9001, a certified management system for organisations proving its ability to provide services that meets customer’s needs. In addition, O’Neil’s has CHAS accreditation for its Health and Safety policies and PAS 2030.

For more information on the RINNAI product range visit www.rinnaiuk.com.

Now available from Rinnai, the leading continuous flow gas fired water heater manufacturer, is the Infinity Solo Re-Circulator water heater.

The Rinnai Infinity Solo condensing and low NOX condensing water heater is the first Rinnai product for the UK to combine the advanced technology of its wall mounted continuous flow water heaters with a stainless steel storage cylinder all in one compact footprint.

The design parameters of the Rinnai Infinity Solo, enables designers, installers and engineers to benefit from unique Rinnai technology in applications whereby it was not previously possible. For instance the solo range will incorporate both 35kW and 54kW appliances, ensuring sites with a smaller gas meter can utilise such technologies. The larger Infinity Solo model will also act as a high-efficiency alternative to gas fired storage appliances that exist in today’s market.

Rinnai

Because the cylinder is stainless steel it greatly reduces the weight compared to glass lined models, which makes transportation and installation a lot easier. As well as the difference in weight, the cylinders available also have extremely low heat loss figures (as low as 1.41kW/h day), which means the customer pays less to maintain the heat within the tank.
One other benefit of the Solo utilising a stainless steel cylinder, is that the life expectancy of the material is far greater than that of a glass-lined equivalent as glass suffers from thermal shock causing it to crack after a period of time.

The 24kW-59.5kW Infinity Solo range is renewables compatible and supplied pre-fitted with a coil, meaning that the primary energy source will always be from renewable gains and the complementary Rinnai water heater will only apply the precise amount of gas to boost the difference in temperature. Rinnai manufactures the energy efficient Infinity range of gas fired continuous flow water heaters and space heaters. The Infinity brand carries the widest range of condensing water heaters on the market today with the most impressive efficiencies in operation, leading the field in technological innovation.

For more information on the RINNAI product range visit www.rinnaiuk.com.

Rinnai UK, the leading supplier of ‘A’ rated continuous flow Infinity gas fired water heaters, has a dedicated technical service team to ensure customers get service performance that matches the excellence of product performance, with a view of adding value that by far surpasses the transaction stage creating long-term value for our customer base.

Rinnai Technical Services offers all customers help and advice throughout the complete lifecycle of a product – from inception to disposal. The team can and will respond to any queries on specification, installation and operation of Rinnai unit.

Pete Seddon, Technical Team Leader says, “Architects and consultants are really into conservation, energy efficiencies and gas consumption and nowadays they are looking at the complete building whereas before it was all about product choice, space and siting of a unit. We offer assistance and advice – as unbiased as possible – to help them decide.”

Operating from Rinnai UK’s Cheshire headquarters the principle members of the team includes Ian Jenkins, Technical & Compliance Officer; Pete Seddon, Technical & Product Development officer and Danny Kay, Design Support Officer. The tech depart will happily check over designs and schematics and advise on changes.

“Some people need talking through the advantages of changing from a traditional storage system to a wall mounted instantaneous water heater system and we can help them make the decision and then the transition,” says Pete.

“We can also advise on whether they should be using 3, 4 or 5 units or drop a couple off and replace with a storage vessel for a renewables set up instead i.e. 2 x Rinnai 2 x solar storage tanks and/or heat pumps/solar.”

Pete continues: “Caravan and leisure parks especially need lots of hot water concentrated in peak times for showering and if there isn’t enough they can suffer from bad visitor reviews online which can affect bookings. Owners tend to get really involved in the choice of system used – they really get it,” he says. “Again, hot water demands for restaurants are very different from those for domestic use and larger commercial buildings so we can advise on the right system there.”

“The end user will often undertake their own research before installation and they want to hear our advice before they commit themselves. Consumers are smart and want to do their own checking before parting with their money and, of course, they are mining the internet for information too.”

“Rinnai is in its twelfth year in the UK and more and more engineers are having positive experience with the brand. If your first encounter with a infinity is when called to service a unit, we are on hand to take away the fear of taking on unfamiliar technology. Rinnai units are technically advanced but really easy to understand so we can alleviate any fears they may have about undertaking the job.

Installers can also call on the Rinnai technical department for training, which is provided free. “We have recently increased the training portfolio adding different packages and these sessions open engineers’ eyes to the possibilities of Rinnai technology. They are becoming ever more popular and this week alone we trained in excess of 40 people in the UK and Ireland – and all free.

“However, we recognise that for an engineer driving up to Cheshire from Cornwall, for example, that would mean 2 days off work with a stopover so we have been offering remote training at venues closer to home. For this we would need a minimum of four people. If we can’t get an appropriate room nearby then we can always bring along the Rinnai dedicated training trailer.

Pete explains how Rinnai’s recent massive investment in R&D in the products themselves (all ‘A’ rated under stringent ERP energy labelling legislation), increasing the numbers of specialist personnel and improving the Rinnai website is a boon to customers.

“The technical department works as a cohesive group with the customer service team and the sales consultants. We all have our specialisms but we wouldn’t be successful if we didn’t work together. The set up we have at Rinnai UK at the Cheshire headquarters seamlessly links everything together.

“When somebody phones customer services with a technical question it is passed on to us to answer quickly with the caller speaking to a person and definitely not somebody reading from a script,” Pete concludes.

For more details on RINNAI products visit www.rinnaiuk.com.

Rinnai, designer and manufacturer of the A-rated energy efficient Infinity range of continuous flow gas fired water heaters, has announced its official event sponsorship of the 2015 FIFA Club World Cup tournament.

The event, which is FIFA’s largest annual event, will take place in Japan from 10-20 December and is expected to attract millions of TV viewers in 219 countries across the world.

Rinnai’s official event sponsorship provides them with rights locally within Japan and will see its logo reproduced on banners around the perimeter of the pitch at the FIFA Club World Cup 2015 matches as well as on signage around the participating stadia in Osaka and Yokohama. The Rinnai logo will also be imprinted on all official marketing material for the tournament and on the FIFA website.

The football competition is a fitting platform for the company’s sponsorship. Rinnai is a global leader in gas appliance manufacturing, specialising in the development of commercial and domestic water heaters.

The FIFA Club World Cup 2015 sets the winning clubs of the six main continental football confederations competing for the title of Club World Champion 2015 along with a team from the host country.

The FIFA Club World Cup 2015 will feature clubs including River Plate, Barcelona, TP Mazembe, Club América and Auckland City as well as the winners of the 2015 AFC Champions League and of the 2015 J1 League.

For more information on the RINNAI product range visit www.rinnaiuk.com.