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Ariston wins YPS ‘Supplier of the Year’ award

In recognition for outstanding levels of service, Ariston was named ‘Supplier of the Year’ at the annual YPS Plumbing Supplies Awards in December. All the senior and branch managers from YPS Plumbing Supplies – the specialist plumbing and heating division of Bradfords Building Supplies – voted in the awards, which saw Ariston emerge victorious in the face of some strong competition. Mark Eburne, CEO of Bradfords Group Ltd, presented Peter Lee, Area Sales Manager for Ariston, with the prestigious Supplier of the Year trophy.

There are 23 dedicated branches of YPS Plumbing Supplies in the UK, from the south coasts of Devon and Cornwall to Penzance and Worcester. Ariston has been working with the company for over a year, supplying every branch with its full range of heating and hot water products, including ONE Series boilers, the Andris Lux range of electric water heaters and a variety of cylinders. Further testament to Ariston’s commitment to quality and service is reflected in the fact that the company is now YPS’s preferred supplier of condensing gas boilers.

Ariston supports YPS Plumbing Supplies in a wide variety of activities, including merchant open days, breakfast mornings and networking events. This is assisted by marketing support, bespoke product literature and joint customer visits. Plus, the Ariston display and training vehicle (DTV) frequently visits YPS Plumbing Supplies stores, offering exclusive product demonstrations and training sessions. Peter Lee even makes himself available for managers and customers to contact with any queries; he even has his phone on at weekends in the event of emergencies!

Commenting on the accolade, Peter said: “We are delighted to have won an award recognising our levels of service, especially at such an early stage of our tenure with YPS Plumbing Supplies. They are a fantastic company to work with; I have already established some amazing relationships with their staff and customers, who have all been impressed with the quality of our product portfolio and levels of technical support. I am looking forward to working with the YPS team throughout 2019 to further strengthen their position in the heating and hot water sector.”

Victoria Gutierrez, Marketing Manager at Ariston, added: “To win this award after only 12 months as a supplier is testament to the hard work and effort that we – and Peter in particular – have put in since we began working with YPS. We have been extremely pleased with the feedback received from the company and its customers so far; we hope this award will be the first of many future successes, and that our partnership with YPS Plumbing Supplies will continue to go from strength to strength.”

Ariston Thermo UK, which is part of the Ariston Thermo Group, is a manufacturer of domestic heating, hot water and renewable products. With over 20 years of experience in the UK, Ariston Thermo is a worldwide leading company in the heating and water heating industry.

Photo caption: Peter Lee, Area Sales Manager for Ariston (pictured left), is presented with the YPS Supplier of the Year Award by Mark Eburne, CEO of Bradfords Group Ltd.
For more details about Ariston, visit: www.ariston.co.uk or follow @AristonUK on Twitter.
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Rinnai hot water flows with freedom at Maidstone fitness centre

Rinnai gas fired continuous flow hot water and heating systems have been specified for use at a leading fitness centre in Maidstone, Kent, replacing an old thermal store configuration. The site houses gyms, class studios, swimming pool, bar and café plus changing and showering facilities.

The site, one of the busiest gym and sports complex in the South East, had been served by an old stored hot water heating system housed in a plant room accessible only via a gantry.

Rinnai proposed 3 x 1500e continuous flow hot water heating units cascaded to cope with the high demands. But the most important point for the site was that the Rinnai units could be installed externally to the space starved plant room, resulting in a freeing up of space and heavily reducing additional expenditure for the additional remedial works that would have been required if the site chose to replace ‘like for like’. This would have required the hiring of cranes and demolition work.

The installation was characterised as being ‘straightforward’ and in a matter of days fully operational. The three Rinnai 1500e units deliver almost 3,000 litres of hot water per hour – that is about 40% more than the previous system and, uses around 42% less fuel – mains gas in this case. Because the Rinnai configuration modulates to demand, the site needed about 2,700 litres per hour at the three peak times during the working day – which it did with room to spare.

The Rinnai offering to the site included a proven electrolytic limescale inhibitor – this maximises system efficiency in hard water areas. Limescale is said to decrease the efficiency of a hot water heating system over a very short period if left untreated. *

Rinnai offers a uniquely-powered electrolytic scale inhibitor kit for commercial hot water systems. This is independently tested, and it is a low-maintenance way of protecting a property against the damaging and expensive impact of limescale.

It gives long lasting protection against the formation of hard limescale and ensures that bacteria have fewer places to hide because of cleaner surfaces. This means that there is protection to the capital investment. It is WRAS Approved and used and specified in all market sectors such as manufacturing, hotels, retail and supermarkets, healthcare and education as well as public authorities.

Contractors to the site Scott Combustion chose the Rinnai 1500e units for a whole variety of reasons – reliable & continuous flow of useable hot water, safe temperature water distribution at all tap and shower points, overall energy efficiency and ease of installation plus minimal ongoing maintenance costs. Hot water is vital to the wellbeing of all gym customers.

Scott Combustion is a premium commercial and industrial building services maintenance and installation company. Operating throughout the world, it is equipped with specialist divisions for gas and oil boiler servicing, general gas works, air conditioning/refrigeration and electrical installation and testing

Since its establishment in 1980, Scott Combustion has been providing expert services and has expanded to operate all over the world, having completed contracts in China, Nigeria, Georgia, Armenia, Japan, Latvia, Sierra Leone, Cameroon, Senegal, Azerbaijan, Venezuela and many other countries.

Says Darren Morse for the company, “We aims to alleviate the stresses and strains generated by building service concerns and to ensure our clients can operate their companies or organisations without additional complication.

“We offer a full range of building services – from the servicing of a gas/oil boiler, the chlorination of a water system to air conditioning and refrigeration services. We provide our clients with an exclusive service to manage every potential issue in the building operations sphere.”

On this and all sites Rinnai 1500e units have the water temperature pre-set through easy-to-use, built in digital controls, eliminating the risk of scalding and potentially eradicating the need for thermostatic mixing valves. Water can be used simultaneously at several points of delivery with no loss of heat.

The Rinnai units are designed for use directly off the mains, with no need for large, ungainly and energy inefficient storage vessels – and they deliver up to 37 litres per minute on demand.

An important feature that demonstrates efficiencies is the fact that Rinnai, manufacturer of the industry’s widest range of continuous flow gas fired water heaters, has ‘A’ rated Eco-labels on all of its units.

Eco-labelling of products offers transparency to specifiers and end users in a clear and simple guide when sourcing the most energy efficient hot water heating units. Rinnai products also meet and exceed the requirements of the Building Regulations Part L (fuel and power) and with these bespoke system arrangements they can offer G3 and ACOP L8 best practice. The possibility of Legionella breeding is minimised as Rinnai units have no storage and therefore limit the environment for bacteria production.

Energy is only used on a Rinnai unit when there is demand – simple as that. There is a big potential of annualised fuel saving costs with a HDC1500ei low NoX unit – these costs can be minimised next to any comparable type of storage water heater, such as gas direct fired storage water heater or indirect cylinder system connected to the heating boiler.

Rinnai Infinity HDC1500i Low NOx can boast the modulation 14:1, 56.6kW to 4.0kW, on both Natural gas and LPG gas and operate at a flow rate of as low as 1.5l/min. Thanks to this high modulation range, the Rinnai units ensure that the optimum amount of energy is used to heat the water, minimising waste and maximising system efficiencies.

The HDC1500e low NoX is extremely lightweight and easy to handle at just 31 kg.

By developing this holistic condensing technology initiative, Rinnai offers a simple, viable, cost effective, and energy efficient solution to consumer on-demand needs for hot water.

*The UK Carbon Trust considers that for each 1mm of limescale on the heat transfer surface there will be a 7% increase in energy input to the boiler to meet the same heat demand. (Low temperature hot water boilers – CTV051, Carbon Trust 2012).

For more information on the RINNAI product range visit www.rinnaiuk.com
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Market survey shows Rinnai tops for quality product in continuous flow water heating

RINNAI HOT WATER – INSTANT, CONTINUOUS, LIMITLESS AND SENSIBLY ECONOMIC FOR EVERY TYPE OF COMMERCIAL SITE…

Plumbing and heating engineers have reviewed and rated Rinnai continuous flow units and systems as a leader in a recent survey into hot water heating delivery systems and products, identifying the company as having ‘superior quality’ to competitor products.

The survey showed respondents – all Gas Safe registered engineers – answered questions regarding overall satisfaction, brand awareness and product quality. Rinnai came top on product quality – and technical service, in particular.

Over 70% of those surveyed stated they were regular customers and identified ‘strongly’ that ‘quality of products’ and no ‘call backs to site’ as being the main reasons for their views.

Over 65% of respondents said that the quality of Rinnai’s product offering is ‘superior’ to the claimed market leaders with a further 85% indicating that the brand, including all elements of product range, reliability, innovation and customer service, is a genuine market leader.

Rinnai units and systems are now the number one choice for large buildings and businesses with a heavy demand for constant hot water or where high peaks of demand occur at certain times. The water handling capacity is infinite as units can be installed to ‘cascade’.

The benefits for the end user are big savings on fuel over other forms of water heating solutions, with the added advantage that there is no need to give up valuable space to install a cylinder. And there are no standing losses to account for as occur with traditional stored hot water systems.

The Rinnai system produces useable hot water on demand, at the turn of a tap or the push of a shower button. The relatively compact footprint of the units also means they can be housed in tight spaces and still be easily accessible for maintenance and servicing.

According to Rinnai’s Chris Goggin: “We believe our range represents the best value-for-money commercial hot water solution on the market today, and it can be delivered direct to site in one complete, easy to manage package. Its impressive energy performance ratings also make it a highly desirable development at a time when everybody is looking at decreasing energy bills and maximising energy efficiency.”

The condensing process delivers 95% thermal efficiency, which translates to significant energy savings when compared to standard on-demand water heaters. Rinnai’s high efficiency condensing range of continuous flow water heaters, including the HDC1500 with its 96-97% gross efficiency, covers a vast number of requirements.

Rinnai condensing continuous flow water heaters are low NoX, less than 50mg with gross efficiencies of 96-97% and recovery of 740 litres per hour at 50° Delta. All units are A rated on ErP.

For more details on RINNAI products visit www.rinnaiuk.com
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Evinox team of CIBSE Certified Heat Network Consultants expands

Evinox has added to its CIBSE certified Technical and Design team, with Design Engineer Arturs Kokins becoming the latest to successfully complete the CIBSE Heat Networks Code of Practice course, passing his final exam with flying colours.

The CIBSE Heat Network qualification is recognised across the industry and covers a broad spectrum of considerations for communal and district heating systems, demonstrating the depth of knowledge Evinox can offer to their customers in the design of heat network systems.

Arturs originally joined Evinox in early 2017 as a Graduate Engineer, with an MEng (Hons) Mechanical Engineering degree, and has since developed his skills and gained valuable experience working on a number of key projects. These include managing bespoke testing with BSRIA (Building Services Research and Information Association) for a large development in London where Evinox is supplying heating and cooling units. He was also involved in Evinox successfully completing testing under the new BESA (British Engineering Services Association) UK Standard for Heat Interface Units, for which the Evinox ModuSat (XR) HIU achieved excellent results and is currently one of only five manufactures to have officially published its results on the BESA website, something the company is very proud of.

“Arturs is a perfect example of what can be achieved by investing in people and promoting their growth within a business,” comments Helen Gibbons, Evinox Technical and Design Manager. “He is a highly valued member of the team at Evinox, and we are delighted to employ a Design Engineer of Arturs calibre.”

Evinox offers developers, consultants and specifiers a broad range of design support services for district and communal heating projects, including HIU sizing and selection; hydraulic system guidance and advice; and complete plant room system and distribution pipework design, where required.

Please contact Evinox on 01372 722277 or complete the contact form on www.evinoxenergy.co.uk to find out more about our Design Services or BESA tested Heat Interface Unit range.
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‘Smart Design’ boxes ward off the legionella threat

Chris Goggin of Rinnai looks at how smart design and control options can design out legionella proliferation

Legionella control and risk avoidance thereof are top of the list when designing heating and hot water systems.

The whole supply chain – manufacturers and distributors through contractors to end-users – need to plan and design systems to eliminate the risk of Legionella. It is one area where avoidance and prevention are the only sensible action to take to avoid problems further down the road.

Our modern lifestyle demands that hot water is available on tap at any time, day or night. So how can installers and designers reduce the fear of Legionella breaking out – and give peace of mind to customers and end-users?

Quite simple – limit the volume of storage on your hot water system.

A glance through the Health & Safety Executive ‘Approved Code of Practice’ highlights the vast amount of detailed maintenance needed to keep a stored hot water system Legionella free; the level of work involved is time consuming, expensive and must be adhered to religiously.

According to the HSE stored hot water systems present an enhanced risk for the proliferation of Legionella, especially at the base of calorifiers where the incoming water merges with the existing hot water.

Legionella bacteria multiply where temperatures are between 20-45°C. Water at the base of the calorifier is liable to collect sedimented organic and mineral deposits, which support bacterial growth, including Legionella, which is then distributed throughout the system.

To ensure total safety, therefore, the whole water contents of the calorifier, including at the base, must be heated to a temperature of 60˚C for one hour each day.

A lot of these problems are solved by choosing to install a continuous flow hot water heating system. With a gas-fired continuous flow system there is no cylinder to cause problems because the cold water enters the water heater directly from the mains and is immediately heated to advisory levels.

With Rinnai continuous flow units water temperature for distribution is accurate to ±1˚C. The fact that there is no stratification as there is no storage ensures permanent even temperature. There is no requirement to heat a volume of water just to ensure the elimination of Legionella bacteria as the minimum temperature that a continuous flow unit achieves exceeds advisory levels.

However, when considering design parameters that incorporate secondary return systems pipework and dead legs can act as water storage. ACOP L8 (Legionella Guidance) highlights that (continuous forms of instantaneous) systems installed close to the point of use have a greatly reduced risk of legionella proliferation. Despite this in many instances commercial applications are designed around a secondary hot water return.

So, when the taps or shower heads stop running, after use, the pipework will be full of cooling water capable of breeding Legionella bacteria; therefore you do have stored water and appropriate safeguards must be put in place.

So, what is a smart design consideration to eliminate any risk of Legionella bacteria multiplying in a hot water system without keeping water circulating constantly at 60 degrees? The technology is available in the form of smart controls linked to the water heating system, inside which is a timer channel programme and a temperature controller. The timer will over-ride the temperature control for a short period and then revert back to safe levels. This combination allows for safe running of water at 42°C core temperature during the day and thermal shock the system at 60°C intermittently at times when the building is not in use. By the time the building opens again, core temperature is back down to 42°C for safe use.

Some parts of the hot water system, such as rarely used shower heads or terminal fittings, will require regular maintenance and frequent checks to ensure the hot water system is operating correctly.

It is a very simple technology that takes advantage of innate high-tech controls within the water heater, it eliminates risk from Legionella bacteria and is ideal for use in care homes, hospitals and sports clubs – any large or small scale site.

 

For more information on the RINNAI product range visit www.rinnaiuk.com
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Rinnai hot water – the Solo Stored range

Rinnai, the world-renowned innovator for every possible type of commercial site, has revolutionised the supply and delivery of hot water units and systems since the launch of its fully electronically-controlled gas-fired continuous flow product ranges.

One major part of the Rinnai Infinity condensing water heaters is the Solo range – a highly efficient Heavy-Duty gas-fired recirculatory water heater with a completely insulated stainless steel storage cylinder.

The combination of continuous flow units with a storage cylinder for pre-heated hot water allows for periods of peak hour use. This is of importance at those sites where limited gas services may dictate the use and application of water heating systems. The Rinnai Solo answers this problem – with system efficiency, ease of installation and end-user satisfaction.

Rinnai’s Infinity Solo low NOX water heaters can be used for the ‘Direct to Outlet’ system, and secondary return systems. Infinity Solo will deliver a constant output temperature of 60°C or higher, ensuring stored water is at levels that significantly reduce any risk of legionella proliferation.

The design parameters of this product – it is all in one compact footprint – empowering specifiers, designers, installers and engineers to benefit from unique Rinnai technology in applications it was once not previously possible.

For instance, the Infinity Solo has 35kW, 37kW and 54kW sized heat engines, ensuring sites with a smaller gas meter can readily use this technology. The larger Infinity Solo model will also act as a high-efficiency alternative to gas fired storage appliances that still exist in today’s market and can be easily installed on a ‘like for like’ basis where plant room services are concerned.

The cylinder is stainless steel, and this reduces the weight compared to glass lined models, and it makes transportation and installation a lot easier. As well as the difference in weight, the cylinders also have extremely low heat loss figures (as low as 1.41kW/h day), so the user pays less to maintain the heat within the tank.

One other benefit of the Infinity Solo using a stainless-steel cylinder is that the life expectancy of the material is far greater than that of a glass-lined equivalent as glass can suffer from thermal shock causing it to crack after a period of time.

Certain Infinity Solo models are renewables compatible and supplied pre-fitted with a coil, meaning that the primary energy source will always be from renewable gains and the complementary Rinnai water heater will only apply the precise amount of gas to boost the difference in temperature.

Rinnai’s Infinity brand carries the widest range of condensing gas-fired water heating units and systems- and all are A rated on ErP – on the market today with the most impressive efficiencies in operation, leading the field in technological innovation.

Key Features of the Solo range are: Stainless steel cylinder with high thermal efficiency and Ultra Low standing heat loss; Highly efficient continuous flow water heater is used as the heating booster; Rinnai Patented Lean-rich Low NOx burner (Solo20 & Solo32 only); Compatible with Renewable heating source through the renewable pipe in the cylinder (Solo20 & Solo32 only); Industry leading higher modulating ratio; Compact design for limited space; Inbuilt lime scale detector; Inbuilt immersion heater for the emergency backup; Easy read fault diagnostics via Status monitor; 10 years cylinder warranty (subject to terms & conditions).

For more information on the RINNAI product range visit www.rinnaiuk.com.
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Rinnai announces price hold for second year

 

Rinnai, the UK leader in hot water heating units and systems for all commercial and residential sites, has announced that it is holding its price for the second year in succession – in the face of reports that some other manufacturers are increasing prices by almost 5%.

Two other manufacturers are reportedly ghosting through price rises of between 3 – 4.5%.

“We see no justification whatsoever to submit price increases and seek to stabilise market prices for our customers. We offer what we believe is a first-class product proposition of energy efficiency, economic cost in use, limitless hot water on demand where you only pay for the fuel you use to heat the water, completely compliant with all existing or pending UK and EU legislation”, says Rinnai Managing Director Tony Gittings.

The Rinnai natural gas or LPG water heaters guarantee a limitless supply of accurately temperature controlled safe and useable hot water. The Rinnai range delivers energy saving performance and low greenhouse emissions through new low NOx burner technology.

All units and systems can be installed as stand-alone or manifolded to provide unlimited hot water for the largest of all commercial sites such as big hotels, busy gyms, high rise offices etc.

Water temperature is and can be pre-set through easy-to-use built in digital controls, eliminating the risk of scalding. The newly updated Rinnai Infinity range is designed for use directly off the mains, with no need for large, ungainly and energy inefficient storage vessels.

Rinnai Heavy Duty water heaters are high efficiency gas continuous flow water heaters with outputs up to 69kW. Incoming water temperatures of up to 60°C are accepted, making the HD50i suitable for secondary return systems. Water can be delivered at high volume with minimum gas consumption. All models have full electronic ignition with no pilot light and operate on demand only, consuming no gas when not in use.

All Rinnai internal HDC condensing continuous flow water heaters, are room-sealed, power flue appliances, while the external weatherproof models have forced exhaust which enables them to be compact, saving both floor and wall space.

Rinnai’s unique condensing technology incorporates two heat exchangers to achieve optimum water heating generated from every cubic metre of Natural Gas or LPG. The condensing process delivers up to 95% thermal efficiency, which translates to significant energy savings when compared to standard on-demand water heaters or conventional stored systems.

Rinnai Gas Hot Water Storage Pack represents the best value-for-money solution on the market today with everything delivered direct to site in one complete package

The pack consists of up to five heavy duty water heaters with an equal number of flue kits (for internal heaters) or an equal number of pipe cover boxes (for external models) and sufficient valve packs. Also included is one hot water storage vessel (stainless steel 300L, 500L or 800L glass lined steel) along with necessary valves and one primary pump with valves and one unvented kit. Add to this an expansion vessel of either 50L or 80L capacity, two drain cocks, one tundish, a temperature and pressure relief valve along with a control thermostat, an overheat thermostat and the kit is complete. Common header flue systems are also available to further stream line the installation.

Typical applications for the commercial ranges include cafés, children’s nurseries, factories and offices, laundries with top loader machines, hotels and restaurants, sports clubs, shower blocks in caravan parks – and many more.

Rinnai continuous flow hot water systems deliver on all levels in a cost effective and practical manner. Easy to install and operate the units provide a flexible and energy efficient solution for domestic applications and for all sectors of business and industry.

For more information on the RINNAI product range visit www.rinnaiuk.com.
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100% CIBSE pass rate for Giacomini!

Over the past year, Giacomini UK has been making vast steps to ensure its technical sales team is fully up-to-speed with the very latest in the industry and to ensure that its employees are experts in the sector.

As part of this, the technical sales team has been undertaking courses from the Chartered Institution of Building Services Engineers (CIBSE) and Giacomini is delighted to announce that all of its UK technical sales engineers are now fully registered CIBSE Heat Network Consultants.

Technical support manager, Helen Gibbons was the first to receive the accreditation in June 2016, followed by Giacomini’s UK and Ireland sales manager, Alistair Moore, and technical sales engineer, Warren Smyth, in May 2017. Hot on their heels was Oliver Gledhill, also a technical sales engineer, who was the most recent member of the team to pass the exam, ensuring that the entire technical sales team are now CIBSE registered consultants.

This reiterates Giacomini’s position of expertise in the sector as well as being a leading supplier of heat interface units and a specialist in providing unique complete underfloor heating packages. It also demonstrates Giacomini’s knowledge of HIUs and the intricacies of communal heating and district heating networks.

Matt Lowe, managing director of Giacomini UK, commented: “Having our entire technical sales team become CIBSE recognised consultants is a huge achievement and something of which we are very proud of. This gives our team wider expertise within the building services sector. Engineering technologies are rapidly evolving; at Giacomini, we strive to retain our positions as leaders of this so having our team receive the CIBSE accreditation for being Heat Network Consultants is a great feather in our cap!”

For more information about Giacomini UK visit www.giacomini.co.uk.
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Impressive Results for Evinox ModuSat® Under BESA HIU Testing

Evinox are very proud to announce that the ModuSat® XR Heat Interface Unit has been tested to the BESA (British Engineering Services Association) UK Standard for HIUs, achieving impressive results all round.

Launched in late 2016, the BESA UK Standard for Heat Interface Units was introduced to help designers and specifiers evaluate the performance of a particular HIU on their network. This new standard aims to provide HIU benchmarking, similar in many ways to the well-known SEDBUK scheme for domestic boilers.

Currently, only a handful of manufacturers have published results for the HIU test regime, with Evinox being one of the first to undertake the testing process.

With an overall VWART of just 33.4℃, impressively low domestic hot water return temperatures and the ability to deliver flexible Keep Warm operation, the BESA test results provide a clear, independently verified confirmation that the Evinox ModuSat® XR range delivers outstanding heating and hot water performance for modern heat networks.

Mike Shaw, Commercial Director at Evinox Energy commented “We believe independent testing is a vital step forward for the Communal & District heating industry, and as one of the UKs most established HIU manufacturers, we were determined to be involved from the early stages. Our latest ModuSat® XR and XR-ECO models have been developed very much with the new standard in mind and we’re confident that this regime from BESA will lead to more efficient heat networks being designed and delivered”.

The BESA standard is currently optional for HIU manufacturers, however, Evinox believes this will be a mandatory requirement in the near future, and asks designers and specifiers to start insisting on the use of BESA tested units for their heat network projects going forward.

The full report and test results can be found by visiting www.evinoxenergy.co.uk, or contact Evinox to book a CIBSE accredited CPD Seminar on 01372 722277.
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Ariston wins NBG ‘Supplier of the Year’ award

Ariston was named ‘Plumbing, Heating & Showrooms Supplier of the Year’ at the annual National Buying Group (NBG) Conference in November. Fending off strong competition in the category, Ariston was recognised for its contribution to the business success of NBG’s merchant partners.

Mustafa Findik, Managing Director at Ariston, collected the Award and commented “This accolade gives us great recognition, as well as a platform from which to grow the business among new and existing customers in the NBG. To win such a prestigious award after only three years as a supplier is a great reflection of the hard work everyone at Ariston has put in since we joined forces with the organisation. We have been overwhelmed with the support received from NBG members, which we hope to build on in the future.”

He continued “At Ariston, we are aware of the important role builders merchants play throughout the heating industry. That’s why we decided to work with the National Buying Group, to ensure its members were being provided with high quality heating and hot water products, backed up by exceptional levels of customer service and technical support. We hope that this award is the first success of many – and that our relationship with NBG and its customers lasts for many years to come.”

The NBG Conference 2017 took place in the spectacular surroundings of Liverpool Cathedral and focused on the importance of building successful brands, under the title ‘Bigger, Bolder, Better’. NBG has over 80 merchant members with a branch network in excess of 300 nationwide, with a combined turnover of around £1 billion.

Since becoming a supplier of NBG in 2014, Ariston has worked closely with individual members to support their businesses and offer a flexible approach to promote opportunities and improve profitability. Ariston supplies its range of high quality boilers and water heaters to NBG’s independent merchant partners nationwide, achieving a high local presence throughout the UK, with visibility and reach increased through a series of displays and promotions.

For more details about Ariston and its range of products, please visit www.ariston.co.uk.
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